A key to any successful health plan operation is a smooth-running back office. A health plan's ability to maintain consistent and efficient processing of claims, enrollment, credentialing and business rules configuration is critical to a health plan's bottom line. But yet, maintaining these operations is a delicate balance. A balance that can be tilted by retention and staffing issues, changes to provider contracts, fluctuating transaction volumes, product changes and regulatory requirements.
TriZetto's BPO Services allow health plans to outsource their non-critical BPO functions and improve the company's strategic focus. With a track record of proven services, we support more than 3.2 million lives in our HIPAA-compliant, state-of-the-art service centers. We staff our service centers with professionals who are experts in our products, and in your business. TriZetto BPO Services provide:
- High quality, uninterrupted service, with guaranteed service levels by remote BPO experts that reduce or control operating costs.
- Flexible staff at your fingertips consistently helping your business support the changing environment.
- Best-practice processes that deliver continuous quality improvement through best-of-class staff, technologies and methodologies.
- A convenient, easy way to reduce claims backlog and ensure consistent inventory levels and predictable costs.
- Confidence that you can expand your business lines to offer new membership and new products by augmenting your staff with TriZetto BPO experts.
You can use BPO services from TriZetto in three different methods:
- Overflow: Contract TriZetto's BPO services to augment your staff on an as-needed basis.
- Retainer: Optimize your business functionality by utilizing our highly skilled, Facets staff on a longer term basis.
- Fully Outsourced: Outsource your business operations to give your business the freedom to focus on core competencies.
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For more detailed information, please call 1-800-569-1222 or click on the link below.
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