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As medical costs continue soaring, employers and brokers expect health plans to offer online tools and applications that enable them to conduct basic transactions quickly, efficiently and with a minimum of paper. Transactions involving billing, enrollment and customer service traditionally have been paper-intensive, time-consuming and costly for employers and brokers and are particularly amenable to streamlining via the Web.

TriZetto Employer & Broker Web Solutions deliver high-efficiency tools and applications to employers and brokers while generating efficiencies and other important advantages for the payer as well. These solutions streamline enrollment, billing and customer service for employers and brokers.

Employer & Broker Web Solutions include: Employer & Broker Enrollment, Employer & Broker Bill, and Employer & Broker Service. These proven Web-based applications automate the enrollment and billing processes and support a wide range of self-service transactions and inquiries, enabling employers and brokers to conduct many tasks that previously required extensive involvement by the payer.

Capabilities include:

  • Enrollment: enroll on behalf of member (new or open); conduct all enrollment transactions; messaging to constituent (internal; e.g., from employer to member)
  • Billing: view bill; make roster adjustments based on current invoice; view estimated impact of adjustments; make routine payments; make single payments
  • Self-service: perform self-service transaction on behalf of the member

TriZetto Employer & Broker Web Solutions are part of TriZetto's Constituent Web Solutions, a comprehensive set of e-business applications designed to enable key health-plan constituents to perform real-time transactions.

Benefits:

  • Reduce telephone calls while reducing reliance on paper
  • Enhance employer satisfaction and member retention
  • Reduce administrative costs and labor
  • Improve the accuracy of data



Information
For more detailed information, please call 1-800-569-1222.


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